Privacy Policy

Last updated: 27 August 2026

At Soursop Software Studio, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information that you provide directly to us, including: • Personal information (name, email, phone number) • Company information • Project requirements and specifications • Payment information (processed securely through Stripe) • Communication preferences • Website usage data through cookies and analytics

How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process your transactions and send related information • Send you technical notices and support messages • Respond to your comments and questions • Communicate about products, services, and events • Monitor and analyze trends and usage • Detect, prevent, and address technical issues

Data Security

We take security seriously and use appropriate technical and organizational measures to protect your personal data: • 256-bit SSL encryption for all data transmission • Regular security audits and penetration testing • Access controls and authentication • Secure data storage with encrypted backups • Employee training on data protection • Compliance with industry standards (ISO 27001, SOC 2)

Your Rights (GDPR)

Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Request deletion of your data • Object to processing of your data • Data portability • Withdraw consent at any time • Lodge a complaint with supervisory authorities To exercise these rights, contact us at privacy@soursop.studio

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

  • Essential cookies: Required for the website to function
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Track visitors across websites
  • Functional cookies: Remember your preferences

Third-Party Services

We may employ third-party companies and individuals to facilitate our service. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Stripe (payment processing)
  • Google Analytics (website analytics)
  • HubSpot (CRM and marketing)
  • AWS/Supabase (hosting and database)

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@soursop.studio

Address: London, United Kingdom